Privacy Policy

This Privacy Policy explains how Eimpika Pharmaceuticals (“Eimpika”, “we”, “us”, “our”, or “Company”) collects, uses, stores, shares, and protects personal information received from website visitors, healthcare professionals, employees, vendors, distributors, stockists, business associates, applicants, and other stakeholders. This document has been prepared for business and website use and should be reviewed by a qualified legal professional before publication or regulatory filing.

1. Vision

Eimpika Pharmaceuticals is committed to protecting the privacy and personal information of individuals whose information is collected or processed by the Company. We respect the confidentiality of personal data and endeavour to handle information in a lawful, fair, transparent, and secure manner.
We strive to comply with applicable Indian data privacy and data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, applicable intermediary guidelines, and the Digital Personal Data Protection Act, 2023, as may be notified, amended, or made applicable from time to time.

2. Objectives and Scope

This Privacy Policy sets out the principles governing the Company’s collection, receipt, possession, storage, transfer, processing, use, disclosure, retention, and disposal of personal information and sensitive personal data or information provided voluntarily or collected lawfully through our website, forms, communications, events, recruitment activities, business dealings, pharmacovigilance processes, or other legitimate business interactions.
This policy applies to all persons who interact with Eimpika Pharmaceuticals, including website visitors, healthcare professionals, stockists, distributors, vendors, suppliers, employees, consultants, contractors, job applicants, business partners, service providers, and other stakeholders (“you” or “your”).
By using our website, submitting forms, communicating with us, participating in our activities, or otherwise providing information to us, you acknowledge that your information may be processed in accordance with this Privacy Policy.

3. Purpose of Information Collected

We may collect and process information for legitimate business, operational, legal, compliance, and communication purposes, including but not limited to: customer and stakeholder communication; exploring business opportunities; vendor, distributor, stockist, and client identification; recruitment and employment-related processing; record retention; employee evaluation; event registration and participation; feedback, newsletters, announcements, and promotional communications; product and service improvement; pharmacovigilance, safety monitoring, adverse event reporting, and medical or product-related enquiries; compliance with legal, regulatory, audit, tax, and contractual requirements; and prevention of misuse, fraud, or unauthorized activity.

4. Nature of Information Collected

Depending on the nature of your interaction with us, the information collected may include: name, address, phone number, email address, designation, organization, professional registration details, employment or business details, communication records, feedback, survey responses, application forms, identity or address-related details where lawfully required, billing or payment-related details, and any information necessary for business, legal, pharmacovigilance, or compliance purposes.
Where applicable and legally permissible, information may also include sensitive personal data or information such as financial details, health-related information, or other information required for pharmacovigilance, safety reporting, recruitment, contractual, or statutory purposes.

5. Type of Information Collected

Information voluntarily provided: We collect information that you voluntarily submit through forms, emails, calls, meetings, surveys, events, recruitment processes, business enquiries, vendor or distributor documentation, and other communications with us.
Information automatically collected: When you visit our website or digital platforms, certain technical information may be automatically collected, such as IP address, date and time of visit, pages viewed, browser type, device type, operating system, referring website, search terms, cookies, analytics data, and other standard log information. Such information helps us improve website functionality, security, and user experience.

6. How and When We Collect Information

We generally collect information directly from you or from your authorized representative. We may also collect information from publicly available sources, professional directories, business partners, service providers, events, forms, declarations, or third parties where you have authorized such sharing or where the collection is otherwise legally permissible.
If you receive marketing or informational communication from us and do not wish to continue receiving such communication, you may opt out by contacting us at the email address provided in this policy.

7. Use of Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to remember preferences, improve website performance, understand usage patterns, enhance security, and support relevant communications or advertisements on platforms such as Google, Facebook, or third-party websites, subject to applicable law.
You may disable or refuse cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

8. Sharing and Disclosure of Information

Eimpika Pharmaceuticals may share information only when necessary and lawful, including with: government authorities, courts, regulators, law enforcement agencies, or statutory bodies; auditors, legal advisors, consultants, service providers, IT vendors, logistics partners, marketing agencies, and contractors engaged for Company operations; business partners, stockists, distributors, vendors, or suppliers where necessary for legitimate business purposes; persons or entities under confidentiality obligations; and any other person or authority where disclosure is required or permitted by law.
We do not sell personal information. We endeavour to ensure that third parties receiving information from us process it responsibly and only for the purposes for which it is shared.

9. Data Access, Correction, and Withdrawal

You may request access to your personal information held by us, subject to applicable law, identity verification, confidentiality obligations, and business or legal limitations. If any information is inaccurate or incomplete, you may request correction, amendment, or update of such information.
Where processing is based on consent, you may withdraw consent by contacting us. Withdrawal of consent may affect our ability to provide certain services, continue a business relationship, process an application, or fulfil legal or contractual obligations.

10. Security Measures

We adopt reasonable technical, administrative, operational, and physical security practices designed to protect information from unauthorized access, misuse, disclosure, alteration, loss, or destruction. These measures may include access controls, restricted handling, confidentiality obligations, secure storage, password protection, monitoring, and vendor controls as appropriate to the nature of the information.
However, no digital transmission or storage system can be guaranteed to be completely secure. You are advised to use caution while sharing information electronically.

11. Data Retention

We retain information only for as long as necessary for the purpose for which it was collected, or as required for legal, regulatory, contractual, accounting, audit, pharmacovigilance, dispute resolution, or legitimate business purposes. After the applicable retention period, information may be securely deleted, anonymized, or archived in accordance with internal procedures and applicable law.

12. General Guidelines

The Company follows these general principles when handling information: information will be collected and processed in accordance with applicable law; information will be used only for lawful and specified purposes; collection will be limited to information reasonably necessary for the stated purpose; access to information will be restricted to authorized persons on a need-to-know basis; reasonable steps will be taken to prevent unauthorized access, misuse, accidental loss, destruction, or damage; and information will be shared only where necessary, authorized, or legally required.

13. Updates to this Privacy Policy

Eimpika Pharmaceuticals reserves the right to revise, amend, modify, add, or delete any part of this Privacy Policy at its discretion. The updated version, once published on our website or otherwise communicated, will be effective from the date of publication or the effective date mentioned in the updated policy. Where required by law, changes will be made to comply with applicable statutory or regulatory requirements.

14. Opt-Out, Questions, and Grievance Reporting

Providing information to us may be necessary for business, employment, contractual, regulatory, pharmacovigilance, or website-related purposes. You may choose not to provide certain information, but this may restrict our ability to respond to you, process your request, continue a business relationship, or provide certain services.
For questions, corrections, opt-out requests, consent withdrawal, or grievances relating to this Privacy Policy or the processing of your information, please contact: Eimpika Pharmaceuticals, Head Office: Kolkata, West Bengal, India. Email: eimpikaweb@gmail.com.
The Company will endeavour to respond to privacy-related requests within a reasonable period, subject to applicable law and verification requirements.